Terms of Service

These Terms of Service ("Terms") govern your use of the Lawyery Limited website and legal services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Lawyery Limited (Company No. 13141708) is a law firm regulated by the Solicitors Regulation Authority (SRA). We are subject to the SRA Standards and Regulations, which can be found at www.sra.org.uk

Engagement

Our legal services are provided subject to:

• Written terms of engagement and client care letter
• These Terms of Service
• SRA Standards and Regulations
• Our Privacy Policy

Scope of Service

We specialise in UK immigration law and employment law. Our services are limited to matters we agree to handle in writing. We cannot guarantee specific outcomes in legal matters.

Professional Responsibility

We owe you a duty of confidentiality and will act in your best interests, subject to our professional obligations and the law. We maintain professional indemnity insurance as required by the SRA.

Fees and Payment

Fee Structure

Our fees will be set out in our client care letter and may be:

• Fixed fees for specific services
• Hourly rates for ongoing matters
• Success fees where permitted by law

Payment Terms

Invoices are due within 14 days unless otherwise agreed. We reserve the right to:

• Charge interest on late payments
• Suspend work until outstanding fees are paid
• Exercise a lien over documents for unpaid fees

Disbursements

You will be responsible for third-party costs (disbursements) such as Home Office fees, courier charges, translation costs, and barrister fees.

Client Obligations

You agree to:

• Provide accurate and complete information
• Respond promptly to our requests for information or instructions
• Inform us immediately of any changes to your circumstances
• Pay our fees and disbursements as agreed
• Not ask us to do anything that would breach our professional duties

Professional Liability

Our liability for professional services is governed by:

• Our professional indemnity insurance requirements
• The terms of our engagement letter
• Applicable law and SRA regulations

Website Liability

We do not guarantee that our website will be:

• Always available or uninterrupted
• Free from errors or viruses
• Secure from unauthorised access

To the fullest extent permitted by law, we exclude liability for any loss or damage arising from website use, except where such limitation is prohibited by law.

Confidentiality and Data Protection

We are bound by professional duties of confidentiality and comply with UK GDPR and the Data Protection Act 2018. For details on how we handle your personal data, please see our Privacy Policy.

Termination

By You

You may terminate our engagement at any time by giving written notice. You will be responsible for fees incurred up to the termination date and any necessary work to conclude the matter.

By Us

We may terminate our engagement if:

• You fail to pay our fees
• You fail to provide instructions or information
• We have a conflict of interest
• Continuing would breach our professional obligations
• There is an irretrievable breakdown in our relationship

We will give reasonable notice and take steps to protect your interests.

Complaints

We are committed to providing high-quality legal services. If you are unhappy with our services, please see our Complaints Procedure.

If we cannot resolve your complaint, you may refer it to the Legal Ombudsman:

• Website: www.legalombudsman.org.uk
• Phone: 0300 555 0333
• Email: enquiries@legalombudsman.org.uk

Governing Law

These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes arising from these Terms or our services.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the new Terms.